Yesterday I received an e-mail from one of the instructors in the course I direct. They were complaining that the microphone was still not working. When it was mentioned that this was the first time mention was made that the microphone was not working the question immediately came up why didn't the person say something the first time they found it was not working rather than assuming someone else would magically know about it and take care of it.

The other amazing thing is that an instructor requested that someone be available to show slides for their talk. This raises several questions - the major one when is the last time the person modified their talk? It is actually quite difficult to find someone who can make slides for classes - everyone uses the computer.